Pacific hospitality, tourism and portfolio operations

Hospitality leadership where commercial performance, culture and guest experience work together.

Pacific based hospitality and tourism executive with more than twenty years of leadership across Australia, New Zealand, Southeast Asia and the Pacific. Experience spans portfolio operations, complex destination assets, food and beverage, accommodation, brewing, events, entertainment, retail and community focused venues.

0plus years in hospitality, tourism and venue leadership
0million dollar destination operation previously led at Kakadu Tourism
0countries of senior operating experience
0revenue streams across accommodation, tourism, retail, fuel and F and B
Executive positioning

Built for complex assets, visible teams and owner confidence.

Jason’s background is strongest where commercial performance, stakeholder confidence, team culture and guest experience need to operate together. His work has included operational improvement, market repositioning, workforce renewal, disruption recovery, growth and long term value creation.

Visible leadership across live, moving operations.

Accommodation, food and beverage, events, entertainment, brewing, retail, touring, cultural experiences, remote infrastructure and community connected destination assets.

Core executive strengths

Portfolio operationsAligning commercial performance, guest experience, culture and standards across diverse property types.
Commercial disciplineFull profit and loss accountability, budgeting, forecasting, labour control, reporting and revenue improvement.
Lifestyle hospitalityAccommodation, food and beverage, brewing, events, entertainment, atmosphere and community led experiences.
Operational transformationOpenings, transitions, post crisis recovery, operational improvement and practical execution frameworks.
Leadership developmentCoaching senior teams, rebuilding workforce stability, improving service execution and strengthening accountability.
Stakeholder confidenceWorking with owners, tourism bodies, government, Indigenous organisations, regulators and community stakeholders.
Interactive resume

Career timeline

Filter the timeline by leadership theme. The focus is on operating scale, commercial accountability, guest experience, culture and transferable executive capability.

Dec 2025 to present

General Manager, Broome Portfolio, The Prendiville Group

Leading one of Broome’s flagship waterfront hotel assets through a change mandate focused on operational performance, workforce stability, labour discipline, reporting, commercial process and guest experience. The role operates under peak seasonal pressure, cruise visitation, large event demand and active community and market repositioning.

Current role
Jun 2023 to Nov 2025

General Manager and Portfolio Lead, Kakadu Tourism

Led a $35M remote destination operation with 17 revenue streams across accommodation, camping, tours, transport, retail, fuel, food and beverage, cultural experiences, energy infrastructure and aviation assets in a World Heritage setting.

Remote scale
2025 to present

Founder and Director, APAC Tourism

Co-founded a hospitality outsourcing business based in Dili, Timor-Leste, providing reservations, guest support, data entry and back office support for accommodation and tourism operators, with additional activity in hospitality importing and hotel supplies.

Founder venture
May 2023 to Jun 2023

Dual Property Onboarding Contract Manager, Elanor Hotels

Supported portfolio integration and operational alignment across hotel assets during a short term transition assignment.

Transition
Jan 2023 to Apr 2023

Consultant, Barkers Food Group Geraldine

Strengthened food and beverage operations, supported new outlet activity and developed operating procedures for future scale.

Consulting
Dec 2020 to Jun 2022

General Manager, Punga Cove Resort

Managed a remote Marlborough Sounds resort through a disruptive operating period, balancing accommodation, hospitality, logistics and track tourism.

Remote resort
Feb 2020 to Dec 2020

General Manager, The Crown Hotel Geraldine

Led the refit and repositioning of a historic hotel operation, upgrading guest offering, food and beverage and worker accommodation performance.

Turnaround
Jul 2019 to Feb 2020

General Manager, Ninhvana, Vietnam Backpacker Hostels

Managed a large resort style property in a remote Vietnam location with significant guest volume, food and beverage and experience led operations.

Vietnam
Feb 2018 to Jul 2019

General Manager, Turtle Lake Brewing Company

Directed the build, opening and operation of a craft brewery and events venue, including festivals, partnerships and international guest engagement.

Pre opening
2014 to 2018

Group General Manager, Trader Jacks Group, Cook Islands

Led a major Cook Islands hospitality group across restaurants, bars, kitchen operations, importing, events and tourism connected trading.

Group role
2004 to 2014

Owner and Operator, Ginger and Garlic

Built and operated a recognised fine dining business, developing commercial, people, culinary and brand capability from the ground up.

Founder
Featured case studies

Four stories recruiters should understand quickly.

These sections turn the resume into faster stories, helping recruiters understand the type of scale, complexity and commercial judgement behind each role.

Mangrove Hotel Broome

Current Broome leadership mandate across waterfront accommodation, multiple outlets, live entertainment, cruise visitation and large events, with focus on labour discipline, commercial reporting, workforce stability, owner confidence and community repositioning.

BroomeChange mandateOwner confidence

Kakadu Tourism

$35M remote destination operation with 17 revenue streams, cultural tourism, major infrastructure, regulated operations and deep stakeholder complexity.

Remote17 streamsTourism

APAC Tourism

Founder venture supporting hospitality operators with outsourced reservations, phone and email support, data entry and hotel supply importing.

FounderDiliOutsourcing

International operations

New Zealand, Cook Islands, Vietnam and Australia experience across hospitality, ownership, resort operations and venue development.

GlobalOpeningsGrowth
Founder venture

APAC Tourism: practical outsourcing built by hospitality operators.

APAC Tourism adds a current entrepreneurial layer to the profile, showing direct involvement in scalable hospitality support services, offshore operations, client onboarding, systems, training and cost effective service design.

APAC Tourism logo

Smart outsourcing for better hospitality.

Founded by hospitality operators, APAC Tourism is positioned around reservations, guest support, data management and back office support for hotels and tourism businesses.

What it demonstrates

The venture reinforces commercial thinking beyond property operations: service design, labour cost strategy, offshore team development, quality assurance, client integration and hospitality supply chain activity.

Outsourced reservationsPhone and email reservation support, guest enquiries and client specific service training.
Data entry and back officeAccurate reservation data, guest records, operational information and administrative support.
Scalable support modelFlexible coverage designed for seasonal demand, rising labour costs and Australian hospitality operating needs.
Hospitality importingHotel supply activity including customised linen, towels, bedding, robes and branded amenities.
Leadership voice

Current thinking on hiring, capability and leadership judgement.

Hire for capability. Hire for character. Hire for growth. Then teach the context.

A recent LinkedIn post questioning whether leaders make recruitment harder by chasing the safest looking CV, rather than looking properly at judgement, curiosity, resilience and the human being in front of them.

Latest LinkedIn post

Jason reflects on interviewing a Chief Engineer with a teaching background and draws the link to broader hiring decisions: once technical non-negotiables are understood, the real question is who the person becomes when pressure arrives.

A CV is not a person. It is only a summary of where someone has been.

Contact

Executive opportunities, partnerships and professional enquiries.

Based in Broome, Western Australia. Open to senior leadership conversations across hospitality, tourism, destination assets, portfolio operations, transformation mandates, founder ventures and complex stakeholder environments.